UX Score
Check how your product is positioned against top network applications
Top network applications we have already rated
UX best practices from networking industry leaders
Want to provide best-in-class user experience?
The UX score will help you get there
How it works
We have been auditing the quality of networking application UX design since 2011, and have developed the rating scale on the basis of that work. The methodology draws on the research of UX pioneers Nielsen Norman Group, WCAG rules and our own long-term experience in creating network solutions, and enables us to quickly but thoroughly rate almost every network application.
The rating covers 21 evaluation criteria in four categories. Scores in each category show you where your product needs to be improved and how it’s positioned among your closest competitors.
Ease of use
Evaluate if a system is user-friendly for both beginners and advanced users.
Look and feel
Check if the product follows generally accepted design standards, based on Jakob’s law, and offers consistent design and content.
Components
Identify relevant versus extraneous information and show you what could be removed. We believe simplicity is the ultimate sophistication.
Accessibility
Evaluate accessibility for three major groups: users with cognitive or learning disabilities, users with poor vision, and mobile device users with disabilities.Want to know more? Check the Frequently Asked Questions below.
FAQ
QUESTION:
I must admit that you chose my closest competitors well. Still, I need to know how my product is positioned against the best-in-class applications available on the market.
Apart from analyzing your closest competitors, in the UX audit we also include the two or three applications we consider best-in-class. This gives you not only a detailed view on where you are positioned against your direct competitors but also a broader market perspective on the leading products.
QUESTION:
How long will it take you to audit my UX product?
We offer two options: a quick audit and a full audit. A quick audit usually takes a week once we’ve received full access to the application or at least to a trial or demo version. A full audit requires more time and effort. The turnaround time depends on numerous factors including product size, number of functionalities.
QUESTION:
How reliable is your score?
The UX score is based on our UX team’s long-term work. Since CodiLime’s inception in 2011, we have conducted countless usability tests, analyzed a wide range of products and resolved often complex usability issues. In the audits, we draw on the research of Nielsen Norman Group and WCAG rules. Apart from that, we design and build UIs for information-heavy networking software and share our knowledge on CodiLime’s blog.
QUESTION:
The research group plays a crucial role in solving problems in UX audits. How do you deal with user-based tests?
In addition to network engineering, we have been designing UX for complex networking applications since 2011. On a daily basis, we help our clients provide great user experience in information-heavy environments. Therefore, we know our target users well and can also conduct usability tests on site at CodiLime.
Having experience in both UX research and design, we can also prepare usability testing tailored to your specific needs.
Having experience in both UX research and design, we can also prepare usability testing tailored to your specific needs.
QUESTION:
In your rating, what does the Look & Feel category stand for?
Basically, Look & Feel are visual and performance aspects of your network application. We check if the design follows the latest trends and best practices, point out elements such as font hierarchy and font families, loading times, design and grid responsiveness, and ensure that user interface elements are distinct.
QUESTION:
What about the Components criterium? What does this rating involve?
We rate the components that are necessary to successfully navigate through and operate your product, including menus, graphs, tables, search bars, other navigation elements.
QUESTION:
What criteria are taken into account when checking Accessibility?
We assess the application’s accessibility, taking into account three major impaired user groups: users with cognitive or learning disabilities, users with poor vision, and mobile device users with disabilities. From this perspective, we check such elements as appropriate contrasts, font sizes and keyboard navigation.
If you have more questions, do not hesitate to contact us.
The next steps
Three ways we can help you
1
UX Services
UX score and recommendations to improve your product’s UX design are just the beginning. We can also help you redesign components, create a new information architecture and conduct usability tests.
2
Software Engineering
If you need help with the code, our front- and backend engineers can help enhance your product. We have experience in every stage of the software development lifecycle.
3
Network Professional Services
If you want to help end users with your product deployment and maintenance, we’re here to help. We specialize in providing professional services for complex networking products.