Our client is the leading networking software and hardware company based in the Bay Area and operating globally. The product we’ve been helping it develop is an SDN (Software Defined Networking) solution for building high-performance virtual networks, virtual machines and overall cloud infrastructure.
The SDN solution requires an intuitive, wizard-based user interface (UI) to manage private and public clouds, physical and virtual workloads and devices. The drawbacks of the previous UI included:
A key project goal was to redesign the UI to be scalable, visually appealing and easy to use while meeting our client’s business needs. The other goals needed to be met:
Our approach to building a user-friendly interface started with competitive and heuristic analysis and interviews with in-house experts. We gathered data about user needs, and defined user stories and journeys. Based on that knowledge, we designed low- and high-fidelity wireframes and created interactive prototypes. Finally, we tested the application with end-users and did design reviews iteratively. Our team of two UX designers worked closely with front-end and back-end developers to ensure that the new UI was designed and implemented properly. We used the following methodologies:
The team took an iterative approach to designing new functionalities and tweaking the existing ones in order to make them more intuitive and user-friendly.
This scheme presents our approach to the UI design process.